Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by
GROENEKO TECHNOLOGIES PRIVATE LIMITED, a technology solutions provider offering CRM
and business software tools for companies and organizations. By accessing or using our website,
applications, or services, you agree to comply with and be bound by these Terms. If you do not
agree with these Terms, you should refrain from using our services. These Terms apply to all users,
including clients, partners, and site visitors.
GROENEKO TECHNOLOGIES PRIVATE LIMITED reserves the right to update, modify, or change these Terms at any time without prior notice. It is your responsibility to periodically review this document to stay informed of any changes. Continued use of our services after changes have been made indicates your acceptance of those modifications. These Terms are effective as of your first access to our platform.
2. Eligibility and Account Responsibility
To use our services, you must be at least 18 years old and possess the legal authority to enter
into these Terms. By registering for an account or using our services on behalf of a business,
you confirm that you have the authority to bind the business to these Terms. You must provide
accurate, complete, and up-to-date information when registering for our services.
You are solely responsible for maintaining the confidentiality of your login credentials and for any activity conducted through your account. You must notify us immediately of any unauthorized access or suspicious activities associated with your account. We are not liable for any loss or damage arising from your failure to protect your login credentials or account.
3. Service Description
GROENEKO TECHNOLOGIES PRIVATE LIMITED provides CRM, automation, and business management software
tools designed to help you manage customers, streamline operations, and improve efficiency through
technology. Our services may include user dashboards, lead management, integrations with third-party
tools, communication modules, reporting, and administration features.
We may customize our platform according to your agreed requirements within the technical and commercial scope defined in your service agreement. All features and functionalities are subject to updates, which we may deploy periodically for improvement, maintenance, and security.
4. Acceptable Use
You agree to use our services only for lawful purposes and in compliance with all applicable laws,
rules, and regulations. You must not use the services to:
– Violate intellectual property rights
– Transmit malware, spam, or harmful code
– Engage in fraudulent, abusive, or deceptive behavior
– Attempt to gain unauthorized access to systems or data
Unauthorized activities such as data scraping, reverse engineering, modifying source code, or interfering with system operations are strictly prohibited. We reserve the right to suspend or terminate access to our services if we detect abusive, unauthorized, or unlawful behavior that compromises the integrity of our platform or harms other users.
5. Intellectual Property
All content on our website and within our software, including text, logos, software code,
graphics, and proprietary tools, is the intellectual property of
GROENEKO TECHNOLOGIES PRIVATE LIMITED or its licensors and is protected by
applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create
derivative works without our express written consent.
Use of our CRM or other proprietary systems grants you a limited, non-exclusive, and non-transferable license to use the software solely for your internal business operations, in accordance with these Terms and any applicable service agreement. This license does not permit any resale, sublicensing, or unauthorized distribution of our intellectual property.
6. Data Protection and Confidentiality
We respect your privacy and are committed to protecting your data. All data collected through your
use of our services will be handled in accordance with our Privacy Policy. You are responsible
for ensuring that any personal data you store or process through our platform is collected and
used lawfully, and that you have obtained any necessary consents from your end users or customers.
We implement reasonable technical and organizational security measures to protect your data from unauthorized access or disclosure. However, no system is completely secure. You acknowledge and agree that you use the services at your own risk and that GROENEKO TECHNOLOGIES PRIVATE LIMITED cannot guarantee absolute security of your information.
7. Payment and Billing
All fees for services are outlined in your agreement, proposal, or subscription plan. Payments are
due as per the terms specified in your invoice or contract. We reserve the right to suspend or
terminate services for non-payment or payment delays beyond the due date.
Unless otherwise stated in writing, all payments are non-refundable. Additional services, custom development, integrations, or change requests may be billed separately and require written approval. Pricing and fees may be updated from time to time, with prior notice where applicable.
8. Termination and Suspension
We reserve the right to terminate or suspend your access to our services at any time, with or
without cause or notice, especially in cases of policy violations, non-payment, or misuse. Upon
termination, your rights to use the services cease immediately.
You may request termination of your account at any time by contacting our support team. However, you remain responsible for all charges incurred prior to termination and for exporting or backing up any data you wish to retain before your access is disabled.
9. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. We do not guarantee that the
services will be uninterrupted, error-free, or completely secure. To the fullest extent permitted
by law, we disclaim all warranties, whether express or implied, including but not limited to
warranties of merchantability, fitness for a particular purpose, and non-infringement.
You use our services at your sole risk. While we take reasonable measures to maintain and secure the platform, we do not warrant that our software or systems are free from vulnerabilities or external threats.
10. Limitation of Liability
To the extent permitted by law, GROENEKO TECHNOLOGIES PRIVATE LIMITED shall not
be liable for any indirect, incidental, special, consequential, or punitive damages, including
loss of profits, data, or goodwill, arising from or related to your use of the services.
Our total liability to you for any claim under these Terms shall not exceed the amount actually paid by you to us for the services in the three (3) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability, so parts of this clause may not apply in full to you.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes
arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction
of the competent courts located in Ahmedabad, Gujarat, India.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
GROENEKO TECHNOLOGIES PRIVATE LIMITED
Email: support@groeneko.com
Address: Office 205, NBQ Bank Building - 16th St - Khalid Bin Al Waleed Rd - Bur Dubai - Dubai.